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Common FAQ
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Findjobnow, the world’s emerging marketplace for digital services, provides clients and freelancers with an efficient and streamlined transaction platform.
On Findjobnow , sellers have the unique option of creating a 'Gig', which includes their desired starting price point.
Sellers can also extend this by creating Gig Packages and their addons which provide clients with multiple price ranges as well as tailored service bundles. This allows clients to pick and choose from what's available based on their needs.
Signing up with Findjobnow is free but only registered users can buy and sell on our website.
Clients pay Findjobnow in advance. When an order is successfully delivered and completed, freelancers receive 90% of the total order value as 10% we will deduct as our inhouse commission. Ex. if a service costs $10, the freelancer will receive $9.00 for a completed order.
Available payment method for Clients to buy gigs is Paypal, Credit card, Debit card.
Available payment method for Freelancers to withdraw your earning is Paypal, Airtm ( International) and UPI , Bank transfer for India users and the minimum cashout amount is $15.
In order to manage my account first log in then you will redirect to my account page. In this page you will find some options to manage your account, which i am going to discuss one by one.
1. Dashboard
In this page you can find your account overview, recent account notice and alerts.
2. My orders
Any orders that you have made or received is found here.
3.Messages
Here you can chat with other client and freelancers using our private messaging system.
4. Balance & Invoices
Here you can view your account balance, invoices and can check and withdraw your earning..
5. Settings
You can add , edit your username email, password, location , profile photo, background image and other basic details.
If you have funds in your account balance, then you can use it to purchase anything.
Your balance is the first payment source used to place a new order. If the funds are insufficient, you will be asked to complete the payment with a payment source such as a Credit Card , Debit card or a PayPal account.
You can top-up your account and save money with our credit system. How our topup credit system help you to save your money ?
Let's taken an example
If you choose to top-up your account by adding $10 then you will get $10.50. It means you will get 5 % more fund in your account.
Here are a few reasons why your payment might not work.
1. When a payment fails, make sure or check if:
You input your card information correctly. Your card is currently valid. There is a limit on your card. You can also try to contact your bank to make sure that you are able to make payments to an international company.
2.. Pending transactions (for PayPal)
There may be a record of a pending transaction on your bank statement when the transaction through the PayPal method doesn’t succeed, and an error appears in the checkout. PayPal handles this accordingly by releasing the originally reserved/held funds. If this does not occur, we recommend reaching out to PayPal directly.
3. Contact your credit card company or PayPal.
If you attempted a payment through a credit card: Contact your credit card company to make sure there isn't an issue with your account. If you attempted a payment through PayPal: We recommend contacting PayPal to ask for clarification on why the payment failed.
We do charge 10% inhouse commission for freelancer to complete an order. which is less than other freelance website. Hence a freelancer can earn more.
As a buyer, if you receive a refund, it will appear in your Findjobnow account balance or credit balance and it can be used for another purchase. If an order is cancelled, your refund (the original order amount) will be added in your account balance or credit balance. To know in details kindly go to our refund and charges page.
Steps to get an purchase invoice.
1. Login to your account
2. Click on Balance & Invoice option in left menu of account dashboard
3. In this page you can find your invoices and can download it.
